Knitted dresses to fall in love with! Knitted completely seamless in 3D. 100% extra fine merino wool in premium quality

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FAQ

 
How do I pay for my order?
 

We support  Payments by PayPal, prepayment and credit / debit card

 

How do I cancel my order?
 

As long as the order is still being processed, you have the option of canceling it. Please send an email to our customer service: lp@t7berlin.com. You will receive a message from us as soon as possible whether the cancellation was successful or whether the goods have already been dispatched. In this case you have to send the shipment back to us

How do I return the goods?
 

Of course you can send our goods back. Please contact our customer service at: lp@t7berln.com and read our terms and conditions and right of withdrawal to find out about the regulations regarding returns. You can find the withdrawal form here

 

How long will it take to get my order?

Unless otherwise stated in the item description, the delivery of the goods within Germany usually takes 2-3 working days. It is also possible to order a delivery by DPD Express. Delivery abroad can take significantly longer and varies from country to country

Do you also ship internationally?
 

We ship worldwide exclusively with DHL. The shipping costs vary from country to country. These are listed in our terms and conditions and are added to the value of the goods at the end of the ordering process. 

Please note that additional fees such as customs duties will be incurred for shipping outside the EU, they will be calculated separately and are not visible during the ordering process. More information can be found here .

 

What does "PRE-ORDER" mean?
 

That means the product was so popular that it sold out quickly. However, we have already reordered this. You can buy and pay for the product as usual. The delivery takes place a few weeks later. For all further details, please read the "Pre-Order" section in the product description

 

Who do I contact if I have further questions or suggestions?

Please write us an email at: lp@t7berlin.com. We are always there for you and are happy to help!

CONTACT

 

Do you need help or do you still have any questions?

 

I am here for you! Please send an email to lp@t7berlin.com