Lilac sweater made of 100% extra fine merino wool
RIGHT OF WITHDRAWAL
You have the right to cancel your order at any time within 14 days without giving a reason. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last item in your order.
To exercise your right of withdrawal, you must inform us (t7berlin) of your decision to cancel your order by means of a clear written statement. You must do this in writing by contacting our customer service via email (). In response, you will receive instructions via email on how to proceed with the return.
PRODUCT CONDITION ON RETURN
Wir nehmen Ihre Bestellung bei Nichtgefallen etc. zurück. Bitte beachten Sie jedoch, das die Ware sich in einem Zustand befinden muss, der einer normalen Nutzung zur Prüfung der Ware entspricht, wie bei einer Anprobe im Laden. Außerdem muss die Ware mit einem Original-Etikett inklusive Ersatzteile (Garne, Knöpfe etc) versehen sein. Alle Retouren, die Gebrauchspuren haben (Make-Up Flecken, Lippenstift-Flecken, Geruch, fehlende Etiketten oder Ersatzteile und so weiter), werden nicht angenommen. Sie werden Ihnen zurückgeschickt. Warenwert und alle daraus entstandene Kosten (Versandkosten, Rückversandkosten usw) werden Ihnen in Rechnung gestellt.
We will reimburse the payments you received in full after you have informed us of the revocation and returned the goods in the condition as described in the section "Condition of goods on return".
We use the same payment method that you used for your order. If the goods are returned to us from Germany, you will not incur any additional costs, except for the additional costs that result from the fact that you have chosen the type of delivery other than the standard delivery offered by us. We suspend repayment until we have received and checked the items.
The goods should be returned to us immediately (t7berlin. You will receive the exact address by email), at the latest within 14 days from the day on which you informed us of the cancellation. The deadline is met if you send the goods before the 14 day period has expired. We bear the cost of returning the goods for the parcels sent from Germany. You have to bear the costs for the return shipments from abroad.